Keen Status Status

Monitoring - Please note that Friday, July 4th, is a U.S. holiday. Customer/Advisor Support will be closed, and due to the banking holiday, payments may be delayed by 1 business day.
Jul 02, 2025 - 12:43 PDT

Past Incidents

Jul 6, 2025

No incidents reported today.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

Unresolved incident: Upcoming CS Holiday Hours: 4th of July.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

Payment Delays

Resolved - This incident has been resolved.
Jun 27, 16:18 PDT

Update - Some advisor payments have not come in yet from yesterday's mishap, though everything has been processed and caught up. If advisors have not received their double payment today, they will most likely receive it tomorrow.
Jun 26, 15:07 PDT

Monitoring - Due to a technical issue, payments that were debited on the 23rd have been delayed. These payments will be processed tonight. Advisors on Express Pay will receive two payments tomorrow, 6/26/2025
Jun 25, 12:58 PDT

Jun 26, 2025

Jun 25, 2025

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.