Documents must be submitted before Dec 31st. Once you see the message confirming in your Payout Method tab under Tax Forms (as shown in the Help Center guide) that you submitted your form in November or December 2024, you have updated your forms and should not need to make any additional updates.
Kindly note that any questions regarding how to complete the forms should be directed to a qualified tax professional.
Nov 26, 2024 - 15:28 PST
Resolved -
This incident has been resolved.
Jan 9, 13:30 PST
Identified -
Our technical team is actively working to resolve an issue where chat messages are marked as "sent" instead of "read," which may prevent customers from viewing your messages. We appreciate your patience while we work to address this.
Dec 23, 12:11 PST
Resolved -
This incident has been resolved.
Jan 2, 09:55 PST
Monitoring -
Please note that Advisor Support will be unavailable for phone support Tuesday-Wednesday, 12/31-1/1/2025 for New Year's. Additionally, 1/1 is a bank holiday which may cause payments to take 1–2 days longer than usual to post to your bank account. Our teams will still be monitoring the site
Dec 27, 09:24 PST