Resolved -
This incident has been resolved.
Jun 27, 16:18 PDT
Update -
Some advisor payments have not come in yet from yesterday's mishap, though everything has been processed and caught up. If advisors have not received their double payment today, they will most likely receive it tomorrow.
Jun 26, 15:07 PDT
Monitoring -
Due to a technical issue, payments that were debited on the 23rd have been delayed. These payments will be processed tonight. Advisors on Express Pay will receive two payments tomorrow, 6/26/2025
Jun 25, 12:58 PDT