All Systems Operational
Past Incidents
Aug 5, 2026
No incidents reported today.
Aug 4, 2026
No incidents reported.
Aug 3, 2026
No incidents reported.
Aug 2, 2026
No incidents reported.
Aug 1, 2026
No incidents reported.
Jul 31, 2026
No incidents reported.
Jul 30, 2026
No incidents reported.
Jul 29, 2026
Resolved -
Welcome to the new Keen! As of 5:46 AM PDT, our brand update is live, and the site is operating normally. Our teams are continuing to monitor performance closely behind the scenes. Thank you for your patience throughout the launch—we hope you enjoy the updated experience!
Jul 29, 07:16 PDT
Jul 29, 07:16 PDT
Monitoring -
We're excited to launch the new Keen! During this window, you'll see our refreshed brand, including new colors, fonts, and a modern look. While our appearance is changing, our commitment to Advisors remains the same: helping you build stronger customer connections and grow your business.
Please be patient during the release and wait until after 7:00 a.m. PT before contacting Advisor Support, as our teams will be actively monitoring the launch. Thank you for being part of this exciting new chapter!
Jul 28, 11:11 PDT
Please be patient during the release and wait until after 7:00 a.m. PT before contacting Advisor Support, as our teams will be actively monitoring the launch. Thank you for being part of this exciting new chapter!
Jul 28, 11:11 PDT
Jul 28, 2026
Jul 27, 2026
No incidents reported.
Jul 26, 2026
No incidents reported.
Jul 25, 2026
No incidents reported.
Jul 24, 2026
No incidents reported.
Jul 23, 2026
No incidents reported.
Jul 22, 2026
No incidents reported.