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All Systems Operational
Past Incidents
Jul 21, 2026
Resolved -
This incident has been resolved. Thanks for your patience!
Jul 21, 12:00 PDT
Jul 21, 12:00 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 21, 11:39 PDT
Jul 21, 11:39 PDT
Investigating -
We're currently experiencing some latency issues that is causing Keen to run slowly. We're currently looking to a fix and we apologize for any inconvenience.
Jul 21, 10:45 PDT
Jul 21, 10:45 PDT
Jul 20, 2026
Resolved -
The issues causing site errors and slowness during our recent update deployment have been fully resolved. All systems are operational, and the platform is performing normally. Thank you for your patience!
Jul 20, 10:15 PDT
Jul 20, 10:15 PDT
Identified -
We are currently deploying a scheduled update and are experiencing unexpected site errors and slowness. Our team is actively investigating the root cause and working to restore full functionality as quickly as possible. We apologize for the disruption!
Jul 20, 09:51 PDT
Jul 20, 09:51 PDT
Jul 19, 2026
No incidents reported.
Jul 18, 2026
No incidents reported.
Jul 17, 2026
No incidents reported.
Jul 16, 2026
No incidents reported.
Jul 15, 2026
No incidents reported.
Jul 14, 2026
No incidents reported.
Jul 13, 2026
Resolved -
All systems are back up and running! Thank you for your patience during this brief outage, and we apologize for any disruption to your workflow. 🛠️
Jul 13, 09:30 PDT
Jul 13, 09:30 PDT
Investigating -
We are currently experiencing a brief outage, and are investigating this currently.
We sincerely apologize for any frustration or disruption this may have caused to your workflow. Thank you for your patience while we worked to get things back up and running! 🛠️
Jul 13, 08:48 PDT
We sincerely apologize for any frustration or disruption this may have caused to your workflow. Thank you for your patience while we worked to get things back up and running! 🛠️
Jul 13, 08:48 PDT
Jul 12, 2026
No incidents reported.
Jul 11, 2026
Resolved -
The scheduled maintenance is now complete, and all systems—including Keen.com and the mobile app—have been fully operational since 5:50 AM PDT. Phone calls, chats, and site features have been successfully restored. Thank you for your patience while we upgraded our systems!
Jul 11, 08:27 PDT
Jul 11, 08:27 PDT
Identified -
Here is what you need to know during this window:
Full Site Outage: Teams are anticipating Keen.com and the mobile app to be completely unavailable during this time. Please plan your workflow accordingly.
Communication Disruptions: Any phone calls or chats conducted during this maintenance window may disconnect prematurely.
System Monitoring: Our technical teams will be actively monitoring the site throughout the maintenance period to ensure a smooth update and restore services as quickly as possible.
Thank you for your patience and cooperation as we work to improve our systems!
Jul 8, 09:15 PDT
Full Site Outage: Teams are anticipating Keen.com and the mobile app to be completely unavailable during this time. Please plan your workflow accordingly.
Communication Disruptions: Any phone calls or chats conducted during this maintenance window may disconnect prematurely.
System Monitoring: Our technical teams will be actively monitoring the site throughout the maintenance period to ensure a smooth update and restore services as quickly as possible.
Thank you for your patience and cooperation as we work to improve our systems!
Jul 8, 09:15 PDT
Jul 10, 2026
No incidents reported.
Jul 9, 2026
No incidents reported.
Jul 8, 2026
Jul 7, 2026
No incidents reported.