Resolved -
The scheduled chat update has been successfully deployed. The release was completed ahead of schedule at 4:19 AM PST.
Our teams have verified that overall chat health is looking good, and all services are operating normally. Thank you for your patience!
Jun 18, 08:30 PDT
Monitoring -
We will be deploying an update to our chat system this Thursday (6/18) morning. While the release window is two hours, we only anticipate about 5 minutes of actual service interruption. A small number of active chat sessions during this window may not end correctly or may be forcefully ended.
Our engineering teams will be actively monitoring the release to ensure a smooth transition. Thank you for your patience!
Jun 17, 11:31 PDT