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All Systems Operational
Past Incidents
Jul 11, 2026
Resolved -
The scheduled maintenance is now complete, and all systems—including Keen.com and the mobile app—have been fully operational since 5:50 AM PDT. Phone calls, chats, and site features have been successfully restored. Thank you for your patience while we upgraded our systems!
Jul 11, 08:27 PDT
Jul 11, 08:27 PDT
Identified -
Here is what you need to know during this window:
Full Site Outage: Teams are anticipating Keen.com and the mobile app to be completely unavailable during this time. Please plan your workflow accordingly.
Communication Disruptions: Any phone calls or chats conducted during this maintenance window may disconnect prematurely.
System Monitoring: Our technical teams will be actively monitoring the site throughout the maintenance period to ensure a smooth update and restore services as quickly as possible.
Thank you for your patience and cooperation as we work to improve our systems!
Jul 8, 09:15 PDT
Full Site Outage: Teams are anticipating Keen.com and the mobile app to be completely unavailable during this time. Please plan your workflow accordingly.
Communication Disruptions: Any phone calls or chats conducted during this maintenance window may disconnect prematurely.
System Monitoring: Our technical teams will be actively monitoring the site throughout the maintenance period to ensure a smooth update and restore services as quickly as possible.
Thank you for your patience and cooperation as we work to improve our systems!
Jul 8, 09:15 PDT
Jul 10, 2026
No incidents reported.
Jul 9, 2026
No incidents reported.
Jul 8, 2026
Jul 7, 2026
No incidents reported.
Jul 6, 2026
Resolved -
This incident has been resolved.
Jul 6, 14:14 PDT
Jul 6, 14:14 PDT
Update -
Thanks for your patience, happy to report issue has been fully resolved and we're fully operational.
Jul 6, 14:14 PDT
Jul 6, 14:14 PDT
Investigating -
We're aware of an issue where selecting Arrange on Keen.com (desktop and mobile browsers) may display a blank white screen.
Our technical team is investigating, and we'll share updates as they become available.
Jul 6, 12:29 PDT
Our technical team is investigating, and we'll share updates as they become available.
Jul 6, 12:29 PDT
Jul 5, 2026
No incidents reported.
Jul 4, 2026
No incidents reported.
Jul 3, 2026
No incidents reported.
Jul 2, 2026
No incidents reported.
Jul 1, 2026
Resolved -
This incident has been resolved.
Jul 1, 12:32 PDT
Jul 1, 12:32 PDT
Identified -
Teams are continuing to work toward a full resolution for the recent site loading issues.
If you are still having trouble accessing the platform, we recommend clearing your browser's cache and cookies, as this has resolved the issue for many users. We appreciate your continued patience
Jul 1, 09:25 PDT
If you are still having trouble accessing the platform, we recommend clearing your browser's cache and cookies, as this has resolved the issue for many users. We appreciate your continued patience
Jul 1, 09:25 PDT
Investigating -
We have received reports of latency and loading errors on Keen.com. Teams are investigating.
Jul 1, 08:00 PDT
Jul 1, 08:00 PDT
Jun 30, 2026
No incidents reported.
Jun 29, 2026
No incidents reported.
Jun 28, 2026
No incidents reported.
Jun 27, 2026
No incidents reported.