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All Systems Operational
Past Incidents
Apr 3, 2026
No incidents reported today.
Apr 2, 2026
No incidents reported.
Apr 1, 2026
Resolved -
We’ve mitigated the issue and are continuing to investigate the root cause. Please let us know if you continue to experience any issues, and we’ll be happy to look into it further.
Apr 1, 09:47 PDT
Apr 1, 09:47 PDT
Identified -
Our technical team is actively investigating the root cause of an issue causing some calls to drop or fail to connect, accompanied by the message: “We’re sorry, an application error has occurred.”
We’re working to implement a fix as quickly as possible and will share updates as they become available.
Apr 1, 09:37 PDT
We’re working to implement a fix as quickly as possible and will share updates as they become available.
Apr 1, 09:37 PDT
Mar 31, 2026
Resolved -
This incident has been resolved.
Mar 31, 13:16 PDT
Mar 31, 13:16 PDT
Identified -
Our teams are currently investigating an issue where arranged conversations may remain stuck in the queue after ending, particularly over the weekend.
We appreciate your patience while we work to resolve this and clear any impacted conversations
Mar 30, 12:47 PDT
We appreciate your patience while we work to resolve this and clear any impacted conversations
Mar 30, 12:47 PDT
Mar 30, 2026
Mar 29, 2026
No incidents reported.
Mar 28, 2026
No incidents reported.
Mar 27, 2026
No incidents reported.
Mar 26, 2026
No incidents reported.
Mar 25, 2026
No incidents reported.
Mar 24, 2026
Resolved -
Advisor app update v4.7.1 has been published to stores. Please delete and reinstall to make sure you're on the most up-to-date version.
Mar 24, 09:24 PDT
Mar 24, 09:24 PDT
Identified -
The issue has been identified and a fix is being implemented.
Mar 23, 09:24 PDT
Mar 23, 09:24 PDT
Investigating -
We’re currently investigating an issue impacting notifications for Android users when the Advisor App is running in the background 📱
Our team is actively working on an update to resolve this 🔧 In the meantime, we recommend using the web version to ensure you don’t miss any activity 💻
Mar 23, 08:56 PDT
Our team is actively working on an update to resolve this 🔧 In the meantime, we recommend using the web version to ensure you don’t miss any activity 💻
Mar 23, 08:56 PDT
Mar 23, 2026
Mar 22, 2026
No incidents reported.
Mar 21, 2026
No incidents reported.
Mar 20, 2026
No incidents reported.