Planned Release: July 29, 4:00–7:00 a.m. PT

Incident Report for Keen Status

Monitoring

We're excited to launch the new Keen! During this window, you'll see our refreshed brand, including new colors, fonts, and a modern look. While our appearance is changing, our commitment to Advisors remains the same: helping you build stronger customer connections and grow your business.

Please be patient during the release and wait until after 7:00 a.m. PT before contacting Advisor Support, as our teams will be actively monitoring the launch. Thank you for being part of this exciting new chapter!
Posted Jul 28, 2026 - 11:11 PDT