Our engineering teams have identified the root cause of the issue affecting 1099-K tax document viewing and downloading and are currently working on a fix.
Because this requires a complex data and system deployment, we expect to have this fully resolved by Thursday morning (May 21st).
ℹ️ Note: No action is required on your part, and no data has been lost. We will provide another update as soon as the fix is deployed or if our timeline changes.
Thank you for your continued patience as we work to get this sorted out.
Posted May 18, 2026 - 12:31 PDT
Identified
We are currently investigating an issue affecting the viewing and downloading of 1099-K tax documents. Our teams are actively looking into the root cause to resolve this as quickly as possible. We understand the importance of these tax documents and sincerely apologize for the inconvenience caused.