We have fully resolved the technical issues that impacted Keen sign-ins and caused intermittent errors across the site this morning. The disruption occurred between 6:54 AM and 7:20 AM PDT. All systems are now stable, and authentication is functioning normally.
We also want to sincerely apologize for the delay in getting this status update posted during the event. Our primary focus was immediate mitigation to restore your access, but we recognize the importance of real-time communication and are adjusting our internal workflows to ensure quicker updates moving forward.
Thank you for your patience and understanding as our teams worked through this!